WordPress Security & Malware Cleanup
Emergency cleanup and hardening for hacked or infected WordPress sites — plus help getting your reputation and SEO back on track.
One-time cleanup. Clear scope. No long-term contract required.
When Your WordPress Site Is Hacked, Every Hour Counts
A compromised WordPress site is more than a technical problem — it’s a trust and revenue problem.
Common signs your site may be hacked or infected
- Visitors see “Deceptive site” / “This site may be hacked” warnings in Google or their browser.
- Your site redirects to strange or spammy pages.
- Unwanted pop-ups, ads, or fake login screens appear.
- New admin users appear that you didn’t create.
- Your host has taken your site offline due to malware.
- SEO suddenly collapses and traffic drops sharply.
Left unresolved, a hacked site can
- Get blacklisted by Google Safe Browsing, scaring visitors away.
- Destroy search visibility and take months to recover.
- Damage your brand and customer trust.
Our WordPress Security & Malware Cleanup service is an emergency, one-time service to
- Identify and remove malware,
- Secure and harden your WordPress site, and
- Help you get warnings removed and rebuild trust.
Who This Service Is For
If Your Site Is Compromised, This Is For You
This service is ideal if:
- Your WordPress site has definite signs of infection (redirects, strange content, warnings).
- Your host has notified you of malware and you’re not sure what to do.
- Your WooCommerce store or membership site is under attack and losing sales.
- You’ve tried to clean it yourself or with basic tools, but the problem keeps coming back.
- You want a professional to clean it up properly and lock it down.
We regularly help:
- Small and mid-sized businesses
- Bloggers & content publishers
- WooCommerce & e-commerce sites
- Agencies responsible for client sites
What We Do in a Cleanup & Hardening
More Than “Run a Scan and Hope for the Best”
A serious cleanup involves both removing the infection and closing the doors that allowed it in.
Investigation & Malware Detection
- Review symptoms, warnings, and host notices
- Run targeted malware scans on files and database
- Identify infected or suspicious files, backdoors, and malicious code
- Check users, roles, and settings for signs of compromise
Cleaning & Restoration
- Remove or repair infected files where safely possible
- Clean malicious entries from the database (spam content, injected links, etc.)
- Restore clean versions of core WordPress files and key components
- Remove unauthorized admin users and reset/encourage password resets
Security Hardening
- Install and configure a security plugin or firewall appropriate for your setup
- Lock down critical areas (login protection, brute-force protection, file editing, etc.)
- Review plugin/theme list for abandoned or risky items and suggest safer alternatives
- Ensure backups and monitoring are in place going forward
Reputation & Blacklist Help
- Help you request review/removal of warnings from Google and other blocklists where possible
- Provide a summary of what was done and what to watch for
- Recommend ongoing protection (e.g., a Care Plan) so it’s less likely to happen again
Security & Malware Cleanup Packages (One-Time Pricing)
Most reputable malware cleanup services worldwide charge somewhere between $199–$500+ per site, depending on complexity and SLA.
Standard WordPress Malware Cleanup
One-time fee:
$299
/per site
Best for:
- Small to medium business sites
- Blogs and content sites
- Non-eCommerce, non-membership sites
Includes:
- Investigation and full-site malware scan
- File and database cleanup where possible
- Restoration of clean WordPress core files
- Removal of malicious users and obvious backdoors
- Security plugin setup & basic hardening
- Help with Google / browser warning review requests (where applicable)
- 7 days of related follow-up (if something directly related to the same incident resurfaces)
Advanced / WooCommerce Cleanup & Hardening
One-time fee:
$549
/per site
Best suited for:
- WooCommerce and other e-commerce sites
- Membership / LMS / subscription platforms
- Heavier, custom or multi-plugin setups
Includes everything in Standard, plus:
- Deeper scan and cleanup of checkout, account, and cart flows
- Additional scrutiny of payment-related plugins and integrations
- Extra care around restoring without breaking key e-commerce functionality
- Extended log/traffic review where available to understand attack patterns
- 14 days of related follow-up, including additional checks if needed
Custom / Complex Environments
Starting from
$899
For:
- Very large websites (thousands of pages, multiple languages)
- Multi-site networks
- Sites with unusual or heavily customized code
- Recurring attacks that require more advanced, ongoing intervention
We do an initial quick assessment, then give you a clear scope and fixed quote.
Optional add-on:
Existing clients on a Business or Pro Care Plan can receive a discounted cleanup rate of $249 for the Standard WordPress Malware Cleanup package & $499 for the Advanced / WooCommerce Cleanup and Hardening Package.
How the Cleanup Process Works
From Panic to Clean Site — Step by Step
Emergency Contact & Triage
You reach out and tell us what’s happening: warnings, messages from your host, symptoms, and how critical the site is to your business.
Quick Assessment & Fixed Quote
We do a fast review to confirm the level of infection and complexity, then confirm whether you need the Standard, Advanced, or Custom package — with a fixed one-time fee.
Secure Access & Backup
You provide temporary secure access (WordPress admin, hosting control panel/SFTP, etc.).
Before touching anything, we create a fresh backup of the current state for safety.
Cleanup & Hardening
We:
- Scan and clean files and database
- Remove malicious code and backdoors where possible
- Reinstall/repair core files
- Lock down common attack vectors
- Implement security best practices appropriate for your hosting
Testing, Reporting & Blacklist Help
We verify that the site:
- Loads normally,
- Key pages and functions work (contact forms, checkout, logins), and
- Malware indicators are gone.
Then we:
- Share a short report of what we found & did
- Help you initiate reviews with Google / other providers if you were blacklisted or flagged
Short Follow-Up Window
For 7–14 days (depending on package), we remain available for follow-up related to the same incident — in case something reappears or a related symptom emerges.
How This Fits With Our Other Services
Clean It Once, Protect It Going Forward
Our WordPress Security & Malware Cleanup service is a one-time rescue.
For longer-term protection, we usually recommend:
- WordPress Maintenance & Care Plans
Ongoing updates, backups, security scans, and monitoring — so vulnerabilities are fixed before they’re exploited. - Managed WordPress Hosting
A stable, well-configured environment that reduces the chances of future compromise.
You can:
- Use the cleanup as a standalone service, or
- Treat it as the first step in moving to a more fully managed, protected setup with HostingITrust.
Security & Malware Cleanup – FAQs
Can you guarantee that all malware is removed?
We work to fully clean your site based on what we can detect in the files and database, and we also remove backdoors and harden your setup. In very rare cases (e.g., deeply compromised servers or severely outdated custom code), there may be limits to what’s possible without moving host or rebuilding parts of the site. We’ll always be honest about what we find and what’s realistically achievable.
How long does a cleanup usually take?
For Standard cleanups, we typically complete the main work within 1–3 business days from the time we have access and your approval. Advanced/eCommerce cleanups can take longer because we need to be extra careful with dynamic and checkout pages.
Will my site go offline while you work?
In most cases, we can work while your site remains online, though there may be short periods of maintenance if we need to temporarily disable certain components. If your host has already taken the site offline, we’ll work on restoration as part of the process.
Can you help if my site has been blacklisted by Google or flagged as dangerous?
Yes. Once the site is cleaned and hardened, we help you submit reconsideration / review requests to Google and relevant services to get warnings and blocklist entries removed, as long as the site is truly clean.
Do I have to move to your hosting afterwards?
No. You can keep your existing host if it’s reasonably secure and stable. However, if we believe your host is part of the problem (e.g., poor security, repeated compromise), we’ll recommend a better alternative or one of our managed hosting plans and can help you migrate.
Will this prevent me from ever being hacked again?
No security provider can honestly promise you’ll “never” be hacked. What we can do is clean the current infection, close known holes, and significantly raise the bar for attackers. Pairing a clean site with a maintenance/care plan and sensible security practices dramatically lowers the risk of future issues.
Get Your Site Clean and Safe Again
Need Your Hacked WordPress Site Fixed — Properly?
If your WordPress site is hacked, infected, or blacklisted, you don’t have to face it alone or risk making things worse. We’ll step in, clean up the mess, secure your site, and guide you through getting your reputation back.
One-time cleanup. Fixed, transparent pricing. Real WordPress security expertise.